Open Source Ecosystem Report by Bitergia

Terms and Conditions

Last updated: March,2021

These Terms and Conditions constitute a legally binding agreement made between you, whether personally as a professional, or on behalf of an entity (“You”) and Bitergium SLL (“Bitergia”, “we,” “us” or “our”), concerning your access to and contracting a Bitergia’s online Product (“Product”) through (“Website”).

You agree that by contracting our Product through our Website , you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with these Terms and Conditions, please do not contract our Product and cease using our Website immediately.

You confirm that you are fully able and entitled to accept these Terms and Conditions governing the purchase of the Product. This service is only available for professionals and you represent that you are not a consumer or a minor.

1. Product Description. The Product offered by Bitergia consists of Open Source Ecosystem Report which contains In-depth organization analysis about its open source ecosystem as described more fully at OSS Ecosystem page

2. Pricing. The Product will have a fixed price that may change due to periodic discounts and promotions previously announced at OSS Ecosystem page.

3. Payment Methods. Payment of the price will be made through our payment gateway provider Stripe Inc. The data you enter about your credit or debit card will be provided directly to Stripe Inc. and are therefore not entered or recorded on any Bitergia server, and will be processed in accordance with Stripe's legal terms and conditions. When paying by credit or debit card you will always be asked for the following details: the card number, the expiry date, and a Validation Code which matches the last three digits of the number printed in italics on the back of your card, thus providing further assurance of the security of the transaction

4. Delivery. The Product will be sent to the email address provided by you in a period of two (2) business days once the Product purchase has been validated. In order to validate the Product purchase, Bitergia will send a confirmation email in which Bitergia will inform You that the GitHub or GitLab URL you provided is valid and can be processed, and the payment was correctly received. As soon as the purchase is made, we will send You a copy of the invoice directly to your email address.

5. Refunds. Refunds will be issued by Bitergia only if the delivery is not made on time or if payment is processed but we cannot provide the Product due to any reasons of force majeure or otherwise outside our control (e.g. of the Github URL is removed). In the case You have not received the Product in two working days since the purchase has been validated, please send a refund request to and provide with your contact details and the invoice or Bitergia will not be able to process the refund request. In the event that the refund request is approved by Bitergia, Bitergia will automatically make the refund to the same credit or debit card provided and the amount will be refunded without additional charges, notwithstanding the foregoing, charges that were made on the first purchase will not be refunded.

6. Intellectual Property. Bitergia reserves the ownership of the intellectual property rights of the Product. Bitergia hereby grants to You a license to use the products under the Creative Commons 4.0 BY-SA license online at OSS Creative Commons Licenses

7. Warranty. Bitergia will provide the Product in a professional and diligent manner, in accordance with the applicable regulations. Except for this express warranty, to the maximum extent permitted by applicable law, Bitergia makes no other warranties, express or implied, with respect to the Product, and Bitergia disclaims any warranty of fitness or satisfactory quality of the Product.

8. Limitation of Liability. Except to the extent permitted by applicable law, Bitergia shall not be liable for any indirect loss, including, but not limited to, loss of profits or business opportunity, goodwill or reputation, business interruption with respect to business arising out of or in connection with illegal and/or contrary to the provisions of the Terms and Conditions. You agree that Bitergia shall not be responsible for the information obtained from the Public Repositories that may be integrated into the Product. Bitergia will only be liable for direct loss up to the price paid for the Product.

9. Support. Should any error or incident occur in the course of the purchase or delivery of the Product, please contact Bitergia at to report it and we will try to respond within a reasonable period of time.

10. Modifications. Bitergia reserves the right to modify or update these Terms and Conditions (including the Product’s Privacy Policy). Any material modification will be notified to you via our website reasonably in advance of the modification taking effect and will become effective on the date of posting. Any subsequent purchase of the Product will be subject to the new Terms and Conditions, which you should read carefully.

11. Privacy. The Product does not incorporate any personal data as Bitergia carries out anonymisation of personal data prior to its incorporation into the Product. However, Bitergia in the execution of these Terms and Conditions governing the purchase of the Product, may process the personal data provided (name, surname, email) in order to provide you with the Product as set out in our Privacy Policy. If you expressly accept to receive commercial newsletters, we will send these to you until you cancel your consent.

12. Notifications. You agree to receive emails from us regarding our Product. Bitergia will not provide your email address to third parties. Bitergia may contact you to provide You with information and send You service notifications regarding the Product, or as otherwise required by law. You acknowledge and agree that such notifications will be effective at the time Bitergia sends them to You by email. If You do not provide Bitergia with accurate information, Bitergia cannot assume any liability in the event that we are unable to notify you.

13. Force majeure. Bitergia shall not be liable for failures or delays in performance due, in whole or in part, to facility failures (including electric supply), Internet failures, telecommunications or computer service failures, strikes, acts of war or terrorism, denial of service attacks or other computer attacks or breaches affecting Bitergia, floods, sabotage, fires, other natural disasters, or any other causes beyond Bitergia's reasonable control.

14. Entire Agreement. These Terms and Conditions, together with the Legal Notice and our Privacy Policy, form the entire agreement between the parties in connection with the purchase of the Product. Should any provision of this Agreement be held invalid or unenforceable, it shall not affect the other provisions of the Agreement, which shall remain valid and enforceable.

15. Jurisdiction and Governing Law. These Terms and Conditions shall be governed by Spanish law. All disputes, discrepancies or claims resulting from the interpretation, execution, breach, termination, or nullity of this contract or related to it, directly or indirectly, shall be submitted, with express waiver of any other jurisdiction that may correspond to them, to the Courts of Madrid, Spain.