- Bitergia
- Delivery Performance Analytics
Software Analytics for Delivery Performance
Excellence
Improving the sustainable delivery of software-defined products by combining the data analytics approach with the proficient multidisciplinary consulting team.
Analytics comprises four core types, each with a distinct purpose. Together, they enable effective data interpretation, informed decision-making, and strategic planning for success
1. Descriptive analytics
Answers “what” by examining data to understand and describe events that transpired
2. Diagnostic analytics
Answers “why” by going deeper than descriptive analytics to comprehend the workings behind what happened
3. Predictive analytics
Answers “what can we expect” by extrapolating from historical data, past trends, and assumptions to answer projective questions about the future
4. Prescriptive analytics
Answers “what should we do” by running experiments for specific actions that an individual or organization should take to reach future targets or goals
Delivery Performance Analytics is a pioneering consultancy service dedicated to continuously enhancing how organizations sustainable deliver better software-defined products faster, while increasing the workforce’s well-being
How does Bitergia improve software delivery sustainability and workforce well-being?
Bitergia offers Delivery Performance Analytics services structured in five different sequential services to cover the types of Data Analytics:
1. Bitergia Analytics Platform
Use Bitergia Analytics Platform as a tool and work with the consultants to analyze the data
- Embrace the tool so your data is imported into Bitergia Analytics
- Process your data to bring visibility first, transparency later, and finally comprehensibility to your software delivery lifecycle
2. Bitergia Delivery Consulting
Describe your environment and product elements so Bitergia consultants and you can perform more complex analysis. Become able to take ownership of Bitergia Analytics Platform and your data analytics strategy
- Gain an end-to-end view of the delivery process, stakeholders’ actions, and key product elements
- View historical information about key events and actions to see valuable insights about your software delivery lifecycle
3. Bitergia Premium Consulting
Discover improvements based on the previous diagnosis. Obtain the capabilities to execute a data-driven improvement process where experiments are designed, executed, and their impact evaluated
- Identify potential risks, symptoms, and root causes of performance inefficiencies
- Embrace continuous improvement guided by metrics
Our data-driven methodologies have been validated across various customer organizations and peer-reviewed research, fostering alignment, motivation, and a reduction in resistance for significantly improved operational efficiency. Our human-centric approach optimizes intricate systems, resulting in consistent enhancements in delivery mechanisms and improved workforce well-being
Comprehensive Tooling
Includes practices, insights, capabilities, and tools that help companies develop and implement their data analytics strategy
Accelerated Journey
Speeding up the transition from monitoring to advanced data analytics, including identification of software delivery issues, discernment of symptoms from root causes, and design of impactful remedies
Open Source based
Embracing the open-source approach, fostering complete customer control over data, tools, and processes without any vendor lock-in
We know that effective Delivery Performance Analytics is incredibly important for software engineering departments in automotive. In a perfect world, you learn from a coach how to get the knowledge and data to deliver better software faster, ideally:
Root Causes of Inefficiencies
Discover root causes of inefficiencies to guide your organization to rectify development, delivery, and maintenance process issues
Holistic Approach
Includes data about your engineering practices through the complete software lifecycle from discovery, through design, development, delivery, and maintenance
Flexible Data Platform
A flexible data platform that can stand alone or be integrated with your existing analytics tooling to supplement what you have
Business and Product
Considers business, product, and technical concerns in unison to promote faster software delivery and employee well-being
Case Study:
Automotive Tier 1 supplier controls software delivery
The Challenge
The automotive tier 1 supplier created software-defined products and was rapidly growing. However, due to re-work, the software delivery process was plagued with long times to market. Developer turnover was high due to dissatisfaction. The organization needed to gain the tools and skills to analyze the software development process from end to end. The goal was to establish a positive and productive software development culture.
Bitergia Solution
In the first step, Bitergia deployed its software to collect data from different software developers’ tools. In the second step, Bitergia provided descriptive analytics about the software delivery process, applying its 15+ years of experience. Bitergia’s experts worked with senior leadership to uncover a better understanding of how software was being developed and where the bottlenecks were.
Business Result
The newfound and data-supported understanding of the software delivery process facilitated the necessary conversations with top management to make necessary changes. Management could address specific bottlenecks to improve the code throughput. The identified error-prone areas of the code served as effective targets to improve the quality of the process and output before faulty code made it into the car.
Industry Expert collaboration with Toscalix Consulting
Delivery Performance Analytics is the result of a collaboration between Bitergia and Agustín Benito Bethencourt. They both together designed it based on the strength each other has. Agustín plays the role of service architect and lead consultant to complement a team of outstanding consultants, software and data engineers from Bitergia, supported by other departments of the company.
Both Bitergia and Agustín have worked together on several occasions before, in different roles and environments which has been critical to build the required trust and commitment required to push this service forward.
“The combination of Bitergia’s advanced data analytics and consultancy capabilities and my experience in delivering software-defined products in complex environments, together with our shared open source and human-centric approach, brings a unique value proposition to companies that need to simultaneously reduce time to market, increase innovation rates and attract/retain talent.”
– Agustín Benito Bethencourt, Toscalix Consulting.
Start your Delivery Performance journey with us
To explore our service further, contact our service team at:
